Get in touch
Contact
Choose the right mailbox for your enquiry.
Support
Help with your account, transfers, deposits, withdrawals, or an existing API integration.
support@loampay.comGeneral enquiries
General questions about Loam.
info@loampay.comSecurity
Responsible disclosure of a security vulnerability.
security@loampay.comPrivacy
Personal-data requests and contact with the Loam Data Protection Officer.
privacy@loampay.comCompliance
KYB, KYC, sanctions, AML, and trade-compliance enquiries.
compliance@loampay.comLegal
Contracts, terms, and other legal enquiries.
legal@loampay.comService status
Report an unlisted service disruption.
status@loampay.com
For live service updates, visit the Loam status page. For incident history, visit status.loampay.com.
Developer documentation covers the Loam API.